FAQ

Yes, Hands-OnLine LIVE offers courses that are worth 2 live CE credits or 2-hour courses and 1 Hour/1 CE Credit online live webinars. Credits are issued by Hands-OnLine LIVE, an approved AGD PACE Dental Education Provider. In Ontario, Canada, all Hands-OnLine LIVE courses are Category 2 (Clinical Courses).

At the conclusion of a course or a webinar, you will be emailed a link to an Online Assessment and Survey. After you complete and pass the Assessment, you will receive an automated email confirming your CE Credits. Please note, you have to be subscribed to our emails to receive your Course Completion Letter.

You must attend the live course at the scheduled time. Every Hands-OnLine LIVE course is a live event and not a pre-recorded webinar. All participants are required to set up in their own operatory and have any necessary equipment set up and available before the program begins. We recommend logging in to your Hands-OnLine course 15-30 minutes prior to the start of the event. However, our On-Demand courses are available anytime and have built-in assessments to help you learn the material. Hands-On courses are available anytime and can be paused and restarted if needed.

We do not recommend that you take Hands-OnLine LIVE courses at home. In order to follow along with the hands-on exercise component of the course, you will need to have certain equipment available in your operatory (e.g., motor, latch-type handpiece, curing light, etc.). Operatory setup information is specific to each course and is provided in the Technique Kit. Technique Kits are shipped to you upon registration.  Please also check your office/practice internet connection at least one hour prior to the time your course is scheduled to begin to help address any issues that may delay your connecting to the course.

Each Hands-OnLine LIVE course begins with a brief Educator introduction, followed by a case review. The Educator will then demonstrate each step of the course’s hands-on exercise, one at a time, with ample time in between steps. This time allows the participant to complete each step after the Educator demonstrates it, and is normally the most interactive part of the course. Each Hands-OnLine LIVE live course have a dedicated time at the end of the course for questions to the Educator.

Technique Kit contents will vary by course. Full kit contents, as well as other required materials, are listed on the Technique Kits page.

The Technique Kit is included in each course’s tuition, and you’ll be using all of the contents during the hands-on component of the course. It is yours to keep after the course concludes.

Hands-OnLine LIVE:  Kits are shipped out one week before your scheduled course date.  We will contact you to confirm receipt of the kit 1-2 days before the course.

Hands-OnDemand:  Kit will arrive 5-10 business days from date of purchase depending on your location.

When you register for your course, please register with your office/practice address, and not your residential address. In addition, please be sure to open up your kit and review the materials inside. As you will require all the components of the Technique Kit in the course’s hands-on exercise, please do not use any of the materials prior to taking the course. 

Currently, Hands-OnLine LIVE courses are available in Canada, the US, and many other countries around the world. *Shipping charges are not included, please contact us to process payment*

Yes!  Please call 1-800-265-3444 ext 232 to inquire about our student partnership program.

Space is limited in all courses, and participants are encouraged to register early to secure their spot. Rate information and cut-off dates are available on each course web page. Special rates are available for Hands-OnLine LIVE courses for the following groups: Multiple clinicians from a single office, study clubs, dental societies, students, hygienists or dental assistants. Please contact our Hands-OnLine LIVE Education & CE Coordinator to discuss your needs.